Meet the Team

Our Commitment to Quality

JESCare’s Quality Policy is to deliver effective, reliable and suitable care to all our clients, providing a level of service that consistently meets or exceeds their needs and expectations.  

 

Our quality objectives are:

  • We endeavour to consistently satisfy the expectations of our customers with regards to service and satisfaction (including demonstration of our Values).

  • We will monitor and measure the quality and effectiveness of our service delivery, to ensure that we meet (or exceed) service expectations and satisfy regulatory compliance requirements wherever required.

  • We will support and develop our key resource; our people.  This includes ensuring the necessary physical environment, infrastructure, and professional development to deliver a quality service.

  • We will promptly review any complaints or negative feedback and provide a timely response.

  • We are committed to continual improvement of our Quality Management System.

JESCare is focused upon people and maintaining standards.  We seek to understand, and to make a difference.  Our team is guided by our key values. 

 

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Jessica Libbis

Registered Nurse Division One

Registered Midwife

Maternal and Child Health Nurse

Expert Midwife- Mama You’ve Got This

Accounts Administration 

As a Registered Nurse and Midwife, I have over 15 years’ experience working in both public and private hospital settings, and more recently the community setting. Combining this experience with my enthusiasm and dedication to community nursing, I truly value the necessity and the importance in providing optimal care and service for those that need it.

 

My approach is solely based on providing the best, individualised care and support for others, strongly aligning with the values of JESCare. My person-centre approach offers solutions, based on the needs of the individual. I pride myself on providing the highest quality care and support.

Contact Jess on 03 9553 9956